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Frequently Asked Questions

We hope to answer your frequently asked questions here, if you have a specific question, feel free to give us a call or book an appointment online.

There are always three main questions we need to ask before giving a custom quote

We aim to make pricing your designs simple and affordable. To determine your price, we need to know three primary things. Below we are focusing on a clothing example.

  • How many items do you need?
  • How many colours are in the design?
  • What type of material do you want to print on?

With our pricing, we take all of the above variables and add them to our online designer.  There are no hidden fees or charges. Every price quoted includes artwork assistance, standard production times.

The Price

We understand that if you’re just starting out and have never printed anything before, it can be very confusing. You may need a few T-Shirts for an Event or Gift. So we try to remove any potential confusion and keep everything transparent. You can always give us a call if you need any help.
Our pricing works on quantity. We have no minimums so you can order one item but you will pay a premium for one. For example, If you are ordering one item, you will pay “X”, if you are ordering 12 items, you will pay “X” – % Discount. This discount is built into the total price.
 
So many factors come in to play when it comes to pricing, which then affect the total cost. Are we supplying the garments? When do you need it shipped by? Is the design the same throughout the order? Below are some of the most frequent questions we get asked.

Most Frequently Asked Questions

Is there a minimum order for T-Shirts or Hoodies?

No, you can buy 1 or 50 items via the online store. If you need more than 50 items then please get in touch. 

How much does it cost to change or edit my artwork?

If we have to edit or alter your artwork to get it print-ready, Artwork fees range from £15.00 up to £60.00 per hour

How long will my order take to receive?

Our standard turnaround for production is between 5 – 7 days, depending on the item. If you need to meet a certain deadline, please call prior to placing the order and we can check current stock levels.

Can I get my order faster?

Yes, you can upgrade your order to RUSH 2 – day production. Your order will be produced within 2 Business days, prioritised and fast-tracked through production. You would also need to add RUSH shipping at checkout.

Can I get a sample before I order in bulk?

Yes, we can offer printed samples before a bulk order is placed. Our samples are charged at the full rate, if you then proceed with the bulk order, we would then credit the difference.

Can I supply my own garments for you to print?

Yes, if you can not find a product within our catalogue, you can ship blanks to our warehouse to print. Please see our Print-Your-Own (PYO) page for more information.

Book an appointment with us and get those important questions answered all at once